Contact
Schedule your appointment or inquire about our services. We look forward to discussing your timepiece.
Visit Us
143 Atlantic Avenue
Brooklyn, NY 11201
(By Appointment Only)
Call Us
(718) 237-8947
Tue-Sat 10AM-6PM
Email Us
atelier@atlantictimepiece.com
Response within 24 hours
Schedule a Consultation
Please provide details about your timepiece and the service you're seeking. We'll respond within 24 hours to confirm your appointment.
Frequently Asked
Do you accept walk-in clients?
No. We work by appointment only to ensure each timepiece receives our full attention. Please use the form below or call to schedule a consultation.
How long does a typical restoration take?
Standard overhauls typically require 4-6 weeks. Vintage restorations or complicated repairs may take 8-12 weeks depending on parts availability. We provide time estimates during the assessment phase.
Do you work on all watch brands?
We specialize in luxury Swiss watches including Patek Philippe, Rolex, Vacheron Constantin, Audemars Piguet, Omega, and Cartier. We also restore vintage pieces from defunct manufacturers.
Is there a warranty on your work?
Yes. All restoration work carries an unconditional 2-year warranty covering both parts and labor. This reflects our confidence in the quality of our craftsmanship.
How do I ship my watch to you?
We recommend fully insured shipping via FedEx or UPS. Contact us first for shipping instructions and to schedule your appointment. We also offer in-person consultations for local clients.
What is your diagnostic assessment fee?
Our diagnostic assessment is $85 and includes a detailed condition report and service quote. This fee is applied to the cost of service if you choose to proceed with the recommended work.
Find Us
Hours
Tuesday - Saturday
10:00 AM - 6:00 PM
By Appointment Only
Neighborhood
Brooklyn Heights
Historic District
Near Borough Hall
Contact
(718) 237-8947
atelier@atlantictimepiece.com
Response within 24hrs